FAQ
700 bet FAQ — Your Questions Answered Here
From opening an account to VIP cashback, withdrawals, identity verification, and responsible gaming — detailed answers to all questions on these topics are laid out on this page. Whether you are a new player or an experienced member, you will find useful information here. If you cannot find your question, contact our 24/7 live chat.
VIP Membership
VIP Programme
Regular players in the 700 bet VIP programme receive weekly cashback and exclusive benefits. The most frequently asked questions are answered below. Visit the VIP page to learn more about the 700 bet VIP programme.
At 700 bet, weekly cashback is calculated on your net loss for the whole week — that is, total losses minus total winnings — and your VIP tier rate is applied to that amount. For example, a Gold member with a net loss of ৳20,000 in a week receives ৳180 cashback at 0.9%. This is the maximum amount payable.
700 bet has five VIP levels: Bronze (up to 0.3% weekly cashback), Silver (0.6%), Gold (0.9%), Platinum (1.2%), and the top level Diamond (1.5%). Each level up increases the cashback rate and adds more exclusive benefits.
At 700 bet, playing regularly will automatically move you up to a higher VIP tier. The more active you are and the more consistently you bet, the faster you can progress from Bronze to Silver, Gold, Platinum, and Diamond. Contact our support team to find out the specific turnover thresholds.
In addition to weekly cashback, 700 bet VIP members can receive special promotional offers, personalised support, and priority access to new games or events. As you move to higher tiers, the range of benefits grows and there is also the possibility of a dedicated account manager.
At 700 bet, weekly cashback is generally calculated at the end of each week and credited to your account. For exact details on how and when cashback is credited, ask our live chat support — they are available 24/7 and ready to give you accurate information.
Payments and Payouts
Withdrawals
You can use bKash, Nagad, or Rocket to withdraw money from 700 bet. The most common questions about withdrawals are answered below.
The minimum withdrawal amount at 700 bet is ৳1,000. Whether you withdraw via bKash, Nagad, or Rocket, this limit is the same. Before making a request, make sure your balance meets the wagering requirements.
Withdrawal requests from 700 bet to bKash, Nagad, or Rocket are generally processed within 1 hour. If your identity verification is complete and there are no issues with your account, the money usually arrives in less time than that.
Yes, winnings from a bonus can be withdrawn — but only after meeting the wagering requirements. For example, for the welcome bonus you need to wager the bonus amount 20 times. If you receive a ৳1,500 bonus on a ৳1,000 deposit, you must complete ৳1,500 × 20 = ৳30,000 in wagering. See the 700 bet bonus terms and conditions for full details.
Yes, the bKash, Nagad, or Rocket account used for withdrawals at 700 bet must be registered in your own name, and that name must match the name on your 700 bet account. Withdrawals to another person's wallet are not possible — this is a mandatory security requirement.
Withdrawal services at 700 bet are available seven days a week, 24 hours a day. Whether you request on a public holiday, Friday, Saturday, or in the middle of the night, processing is generally completed within 1 hour. Contact live chat if you have any difficulties.
Responsible Gaming
Limits and Controls
700 bet believes that playing safely and responsibly is everyone's right. Visit our dedicated page for the responsible gaming guidelines.
The minimum deposit at 700 bet via any payment method (bKash, Nagad, Rocket) is ৳500. Whether you play slots, live casino, or sports betting, this same limit applies. Learn more about 700 bet slot games.
Contact 700 bet via live chat or email support and our team can guide you on responsible gaming options and setting limits. For professional help, you can also reach out to mental health service providers in Bangladesh.
If you want a cooling-off period (temporary break) or self-exclusion (long-term voluntary exclusion) at 700 bet, contact us directly via live chat or email. Our support team will take the necessary steps on your account as quickly as possible.
You must be at least 21 years old to participate in any casino or betting activity at 700 bet. Please make sure you meet this age requirement. Proof of age may be requested during identity verification.
Some common signs: spending more than your budget, repeatedly betting to chase losses, being unable to control your play, neglecting family or work, and experiencing financial stress due to gambling. If you notice these signs, take a break and contact 700 bet support.
Customer Care
Contact and Support
The 700 bet support team provides service in Bengali and English seven days a week, 24 hours a day. Common questions about support are answered below.
Yes, 700 bet live chat and email support are active every day of the week, 24 hours a day. The service does not stop on Eid, Puja, or any other holiday. You will get a quick response even if you contact us at night or early in the morning.
There are two ways to contact 700 bet: (1) live chat directly on the site — which gives the fastest response, and (2) email — useful for complex matters or sending documents. There is no phone number — only these two channels are official.
Yes, the 700 bet support team communicates in both Bengali and English. Bangladeshi players can comfortably raise all their issues in Bengali — there is no language barrier.
For a faster resolution, have the following ready before contacting 700 bet live chat: your registered email or mobile number, your account username, a brief description of the issue, and if applicable, the date and amount of the transaction. This allows the support team to work much more quickly.
Account Security
Identity Verification (KYC)
The KYC (Know Your Customer) verification process keeps your account secure and ensures safe transactions. You will find the detailed KYC policy in the 700 bet terms and conditions.
700 bet carries out KYC verification for three main reasons: (1) to confirm the user's age (21+), (2) to prevent account fraud and money laundering, and (3) to ensure that withdrawal funds reach the rightful owner. This is done for your own security.
For identity verification at 700 bet, a National ID card (NID), passport, or driving licence is generally accepted. Sometimes a recent utility bill or bank statement may also be requested to verify your address. Document photos must be clear and legible.
If your KYC is rejected at 700 bet, contact live chat immediately. Rejection usually happens when a photo is unclear or the document details do not match the account. Resubmitting a clear and up-to-date document resolves the issue in most cases.
Yes, the name registered on your 700 bet account and the name of the owner of the bKash, Nagad, or Rocket wallet must be the same. If the names do not match, your withdrawal request may be held. Use your correct and full name from the time of registration.
700 bet keeps all submitted KYC documents secure through SSL encryption. Personal information is not shared with any third party. The 700 bet privacy policy explains the data protection procedures in detail.
Still have questions? We are ready to help
If you did not find the answer to your question in the FAQ above, contact the 700 bet 24/7 support team — service is available in both Bengali and English.